Shipping policy
Shipping Policy
Processing Time
- All orders are processed within 1-3 business days (excluding weekends and holidays).
- You will receive a confirmation email with your tracking number once your order has been shipped.
Shipping Rates & Delivery Times
We offer the following shipping options:
- Standard Shipping: 5-10 business days
- Express Shipping: 2-5 business days
- International Shipping: 7-20 business days (depending on the destination)
Shipping costs are calculated at checkout based on your location and selected shipping method.
International Shipping
- Customers are responsible for any customs duties or taxes applied by their country.
- Delays due to customs processing are beyond our control.
Order Tracking
- Once your order is shipped, you will receive a tracking number via email.
- You can track your order using the link provided.
Lost or Delayed Shipments
- If your order is delayed beyond the estimated delivery time, please contact our support team.
- We are not responsible for lost or stolen packages after they have been marked as delivered by the carrier.
Returns & Refunds
- We do not accept returns due to hygiene reasons.
- If your product arrives damaged or defective, please contact us within 48 hours of receiving your order for a replacement.
For any shipping-related inquiries, contact our customer support at jenniferlapointe12@gmail.com